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Credit Union West
Routing Number: 322172153
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Member Assistance

We're Here to Help


We are deeply committed to assisting our members and community through tough times by offering financial assistance. If you or your family have been impacted by COVID-19, and need financial support, we’re here to help. We understand the impact you may be facing and that may include areas outside of your control. Our team members are ready to provide financial guidance and discuss solutions that may be available to you.

Member Assistance: 
  •  NEW:  COVID-19 Member Relief Loan
  • Skip-a-Pay, now without processing fees¹
  • Loan extensions available for qualifying loan types²
  • Flexible solutions for your Mortgage²
  • Credit Union West fees are now waived for out-of-network ATM use³
  • Deposits are federally insured by the NCUA

Relief Programs

for Members FINANCIALLY affected By the COVID-19 Crisis



If you’re struggling to make your monthly payments, we have a Skip-A-Pay option available for select loans.


Loan Extensions

 If you need payment options for a loan that doesn't qualify for Skip-a-Pay, you may be eligible for a loan extension.

Mortgage Extensions

If you need assistance with your Credit Union West Mortgage, serviced by Midwest Loan Services, please get in touch with us.

COVID-19 Member Relief Loan


A low-interest personal loan available for members who have been impacted financially by COVID-19.

  • Borrow up to $2,000 to assist with paying bills,
    rent or other financial needs
  • Loans between $1,000 - $2,000
  • 3.99% APR for terms of 12 or 24 months*
  • No payment for 90 days**       

* APR= Annual Percentage Rate. Certain restrictions apply. Subject to credit qualifications and approval. Credit Union West Membership as of April 1, 2020. **No payment for 90 days.


Stay Informed


Learn how Credit Union West is responding to the novel Coronavirus outbreak and how we can help.





¹ Skip-a-Payment Agreement Processing Fee: If your loan payment is less than $400, a normal fee of $25 is waived. If your loan payment is $400 or more, a fee of $40 is waived. Note, the primary member MUST sign and return the form. Provided you qualify for a Skip-a-Payment, all other borrowers responsible for payment of the loan will be provided notification of the Skip-a-Payment. The deferral of loan payments pursuant to this agreement will automatically extend the loan maturity date by a corresponding period of time. Deferral of payments will reduce the portion of future payments applied to principal resulting in a larger final payment, or negative amortization. Interest will continue to accrue on your loan as it normally does. Members may use Skip-a-Pay up to 3 times per 12-month period; only two of which may be back-to-back payments. Certain restrictions apply and not all loans are eligible for this program. In some instances, it may be required that the member authorize having a credit bureau pulled for review. Program subject to change. 
² Certain restrictions apply. Subject to credit qualifications and performance. Annual Percentage Rate (APR) based on credit history, term and performance.  Programs subject to change without notice. 
³ The Credit Union West foreign transaction ATM fee is waived when a member visits a non-Credit Union West ATM and completes a transaction. Please note, your transaction may be subject to fees charged by other financial institutions. Program subject to change without notice.