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National Slam the Scam Day

These tips can help you spot Social Security scams.

How To Avoid Social Security Scams

Anyone can fall victim to scams and identity theft but knowing how to identify the signs of a scam can help keep you and your information protected. Scammers pretend to be someone they are not and use fake scenarios to pressure you into revealing personal information and/or sending them money. National Slam the Scam Day is used to share tools about how to stop Social Security related scams.

Ben Christensen, Chief Information Officer at Credit Union West, provided his insight on the importance of understanding and avoiding fraud. Christensen says that protecting your personal information is critical in today's digital world and it's important to remember to trust your instincts and avoid making hasty decisions. While digital security can be overwhelming, Christensen says you’re not alone in facing these challenges.

"Credit Union West is dedicated to helping you navigate through the challenges of protecting your personal data. With our support and your vigilance, your private information remains just that – private," Christensen said.

Recognizing fraud is the first step in stopping a scammer. Here are some signs to watch out for.

Scammers may:
  • Pretend to be from an agency or organization you know or are familiar with
  • Use a made up problem to scare you into acting
  • Create an emergency to pressure you into acting immediately
  • Instruct you to pay in a specific way
If you believe you are being scammed, do not provide personal information or money. If you have been contacted by someone you think is a scammer, there are a few things to keep in mind that may help you protect your information.

Helpful tips to Remember:
  • If the call is coming from a company or organization you are familiar with, hang up and call back using a phone number from a verified website
  • Do not click links or open attachments from unknown sources
  • Do not make any payments using a method that is hard to trace. These include gift cards, prepaid debit cards, cryptocurrency, wire transfers, money transfers, or by mailing cash
  • Be skeptical of anyone asking for personal information on a call, email, or text message that you did not initiate
Your financial institution, just like government agencies, will never threaten you with legal action if you do not provide personal information or immediate payment, threaten to suspend your social security number or bank account, or demand secrecy. It is important to report any scams that you see. Reporting scams can help prevent other people from being targeted and falling victim. If you are unsure about where to report a scam can be used to identify the type of scam you have encountered and where to report it.

Credit Union West is committed to protecting our members from fraud and scams. The most important line of defense is being aware. Visit for more information on how to protect yourself from scams.

Donation to AZ Small Dog Rescue

Credit Union West employees donated $5K to Arizona Small Dog Rescue. 

Credit Union West Welcomes New CIO

Ben Christensen joins Credit Union West as new Chief Information Officer. 

Spring Training 2024 with CU West

Credit Union West presents the West Valley Resident Pass for 2024 Spring Training!