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Frequently Asked Questions - Services
Funds from a direct deposit will be available by the start of business on the next business day.
You can access all of your tax forms in Online Banking under the "eStatements" widget.
Members have the option of mailing deposits. Please be sure to include your account number and where you would like the funds deposited to (i.e., savings, checking, loan, etc.). Please direct your mail to PO Box 7600, Glendale, AZ 85312.
The 1099-INT, 1099-R and 1098 Tax forms will be mailed by January 31 of each year. The 5498-ESA is mailed by April 30 and the 5498 Tax Form will be mailed by May 31. You can also access your tax forms in Online Banking under the "eStatements" widget.
Credit Union West does not exchange foreign currency to US dollars.
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