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Credit Union West
Routing Number: 322172153
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How to Protect Yourself from Skimmers

Skimmer attacks can happen to anyone. Follow these steps to keep your information secure.

Protect Yourself from Skimmer Fraud

Skimming is a type of fraud where criminals capture a victim's card information at payment terminals using a device called a skimmer. Skimming takes place during a normal transaction at a business and the data stolen can be used to create “counterfeit” cards to withdraw money or purchase items. Some common places to be on the look out for skimming devices include ATMs, gas pumps, and handheld payment devices. Protecting your personal information is a top priority at Credit Union West. We have dedicated staff who monitor your accounts for suspicious activity and we utilize a variety of state-of-the-art fraud prevention systems, but there are some measures you can take to avoid being a victim.

How Skimming Works:

  • Skimming Devices: The skimmer is a small device that scans a credit or debit card’s magnetic strip when a card is used at a payment terminal.
  • Hidden Cameras: Small cameras are installed near the ATM keypad to capture your PIN as you enter it.
  • Fake Keypads: Some scammers use overlay keypads that fit over the real keypad to record your keystrokes to capture your PIN.
  • Card Trapping: This method involves trapping your card in the ATM’s card reader. When you leave to report the problem, the thief retrieves your card and uses it.
Signs of a Skimming Device:

  • Loose or Bulky Card Reader: If the card reader seems loose, bulky, or has an unusual color or material, it might be a skimmer device or a card trapping device.
  • Suspicious Keypad: If the keypad looks different from what you are used to or feels loose it may be a fake keypad.
  • Hidden Cameras: Small cameras above the screen or around the keypad area could have been installed by a criminal trying to steal your card information.
  • Unusual ATM Locations: Be cautious of ATMs located in poorly lit or isolated areas. These locations are more likely to be targeted by criminals.

Before making any payments, make sure you are in a secure payment location and inspect the terminal for any signs of tampering. This could include well lit and high traffic areas or ATMs located inside of a credit union or bank you trust. Using your hand or body to shield the keypad when entering your pin can help prevent any cameras from capturing your card or PIN information. Also, using contactless payment options whenever possible can help you avoid skimming devices and card trapping devices. Finally, make sure to monitor your accounts and be on the lookout for any suspicious activity.

If you believe you have been a victim of skimming, notify us immediately. By staying vigilant and following these precautions, you can reduce your risk of falling victim to skimming. Safeguarding your financial information is a continuous process, and staying informed is your best defense against fraud.

April is Financial Literacy Month!

We're proud to offer solutions building credit, buying a home, and everyday budgeting to keep you on track for success.

Partnering with Luke AFB

Since our founding on Luke Air Force Base in 1951, we have remained steadfast in our commitment to the military.

National Slam the Scam Day

Anyone can fall victim to scams but knowing how to identify one can help keep your information safe.