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Credit Union West
Routing Number: 322172153
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North Mountain Temporary Branch Closure

A message from Karen Roch,

President & CEO


As the world recovers from the pandemic, Credit Union West is not immune to the many challenges facing financial institutions all across the nation. This includes the difficulty of adequately staffing our branch locations to effectively serve our members. Until we have the staff in place to consistently deliver on our mission and promise of quality service, we have made the tough decision of temporarily closing one of our locations. Effective July 5, 2022, and until further notice, our North Mountain branch will be closed. We apologize for any inconvenience as we work towards stabilizing operations.

For your convenience, ATM services will remain available at this location for all your deposits, withdrawals, and transfers. Online and Mobile Banking are also available 24/7 at www.cuwest.org. You may also call our Member Contact Center at 1-800-621-0287 during regular business hours Monday-Friday from 8 a.m. to 5 p.m. MST. The closest locations are our Kierland and Osborn branch and both will remain open to serve you. You may find location and hours of operations by visiting https://www.cuwest.org/locations.

Thank you for your understanding. We will continue to provide updates on the status of our North Mountain branch reopen.

Branch Closure Information & Details

 

The temporary closure of our North Mountain branch is effective July 5, 2022, and will remain closed until further notice.

  • ATM services at the North Mountain branch will remain available
  • Night depository box at the North Mountain branch will not be available at this time
  • Full banking services will be available at our other 12 locations
  • The closest locations to North Mountain are our Kierland and Osborn branches 
 

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See our locations page for branches and ATMs available in your area:

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Take advantage of our convenient mobile and online banking.

Have Questions?

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Call our Member Contact Center
1-800-621-0287
Monday-Friday
from 8 a.m. to 5 p.m. MST

































 

Instant Answers

 

Due to ongoing staffing challenges and our desire to protect the physical and mental health of our existing team, we feel it is necessary to temporarily close this location so we can focus our efforts on stabilizing. We want to provide our members the very best service that is aligned with our mission and promise and we do not feel we have capacity to consistently meet those standards at this time.

At this time, North Mountain is our only branch that we are temporarily closing. We do not take closing branches lightly and consider all alternative options before making a decision this big. However, the impact of the pandemic and other economic and environmental contributors, it is possible that we will close any branch from time to time when it is the appropriate thing to do.

Credit Union West is committed to offering a robust online banking system and has made significant investments to offer most services online that you can do in the branch. Some examples include:

  • Opening a new account
  • Check Deposit
  • Funds transfer and withdraw
  • Making a payment
  • Applying for a loan
  • Contacting our team with questions