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New Mobile & Online Banking Enhancements
Enhanced Features for Better Online Banking
UPDATED JULY 2020: We've added new features to Mobile & Online Banking, so you can bank on the go with confidence. Take advantage of our convenient mobile and online services that are designed to save you time!
Now available:
- Member-to-Member Transfers
- Checking Qualification Widget
- Transaction Disputes
- Overdraft Protection
PLUS: Credit Union West Credit and Debit cards are now Mobile Wallet capable. Make contactless purchases with your phone, at the register or online. Add your card to Apple Pay, Google Pay or Samsung Pay, today!
New Online & Mobile Features
Fast Member-to-Member TransfersMake a transfer to another Credit Union West member in the Transfer Widget. Under the Classic tab, click "Transfer to another Credit Union West member," complete the account information, and submit. Funds are sent immediately!
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Checking Qualification WidgetKeep track of your monthly Checking Qualifications for your Heritage High-Yield Checking or Loyalty Rewards Checking account and maximize your earnings! Even if you miss a month of Qualifications, your checking account is still always free.1
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Overdraft ProtectionWith a tap of a button, members can now set up or remove overdraft protection coverage inside Mobile and Online banking.
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Transaction Disputes in Online BankingYou can now dispute a card transaction inside online banking. Simply select Dispute Transaction under the Accounts menu in Mobile & Online Banking, answer a few questions, and click submit! If we have questions about your dispute submission, we’ll reach out to ensure your request is processed correctly.
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Learn more about the robust banking and budgeting features already available in Mobile & Online Banking.
Not Using Mobile & Online Banking Yet?
Save time with easy online account access.
1"free” – no monthly service fees regardless of account balance. Certain restrictions apply, see individual pages for complete details.
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