For more information about the Coronavirus and the full list of recommendations from the CDC, please see the Centers for Disease Control (CDC) guidelines.
Please be aware that there are many scammers taking advantage of the fears surrounding the COVID-19. Just know, if we ever reach out to you, we won't ask for personal or financial information or access codes through email, text, or unsolicited calls.
Phishing scams are an attempt to acquire personal information, sometimes to compromise online banking accounts, by posing as a legitimate company via email or phone. Here are a few important reminders:
Phishing scams are an attempt to acquire personal information, sometimes to compromise online banking accounts, by posing as a legitimate company via email or phone. Here are a few important reminders:
- Do not reply to the email
- Do not click on any of the links embedded in the email
- Forward the email to info@cuwest.org
- After forwarding the email to Credit Union West for review, please delete it
- Be sure to monitor your account and call us if you notice any unusual activity
- You can also monitor your credit report in Online and Mobile banking with our free SavvyMoney program
If you believe a phone call could be a phishing scam, hang up and, if you are concerned about your account, contact us toll-free at 800-621-0287.
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