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Happy Employees Make Happy Members


Credit Union West earned a spot on the list of the 2017 azcentral.com Top Companies to Work for in Arizona for a fifth consecutive year. BestCompaniesAZ, in partnership with azcentral.com and the Arizona Republic, compiled the list of Top Companies using an employee questionnaire as well as employee engagement and satisfaction surveys. 

In today’s competitive environment, quality candidates are more selective when choosing where they would like to work. Job satisfaction, career development and company culture play an important role in attracting and retaining the right candidates. “We believe our sustained success can be attributed to creating a fun, positive work environment in a supportive team atmosphere” said Credit Union West’s Executive Vice President Karen Roch. “We have an employee engagement score of 94%, which says a lot about how we value our employee’s contributions to our growth and success.” Credit Union West has almost 200 employees with 12 branches in Maricopa and Yavapai counties and their corporate office in Glendale. 

As the company continues to grow adding new staff and positions, Roch said it’s important to maintain a positive and interactive environment that encourages transparency and honesty.  “At Credit Union West, our culture focuses on ‘A Great Place to Work for Great People’,” she said. “We strive to be an employer of choice through employee engagement, integrity, and encouraging a supportive working atmosphere that sets us apart from traditional work environments.”  

Credit Union West offers an array of employee benefits, including comprehensive medical and dental insurance, an employer-matched 401(k) plan, tuition reimbursement and an employee bonus program. To give back to the community, the company sponsors many local events and non-profit charities that are selected by the employees. 

Every year, they hold an off-site employee appreciation event where they recognize the staff’s hard work and dedication with a day of fun and team building. “Receiving the Top Companies award for five consecutive years is a great honor,” Roch said. “It shows that we are committed to the overall personal and professional development of our employees while providing unique benefits, educational support and recognition for achievements.”